1. Data Collection
We collect information you provide directly to us when you create an account, list a product, or communicate with other users. This may include:
- Identity Data: Name, username, and ID verification (for sellers).
- Contact Data: Email address, physical address, and phone number.
- Financial Data: Bank account or mobile money details for payment processing.
VanTele collects personal information necessary to operate the platform and provide marketplace services. This includes information you provide during registration, listing products, communicating with other users, and completing transactions.
Visualizing Our Data Handling Process
2. How We Use Your Data
VanTele uses collected data for the following purposes:
Transactions
To facilitate buying and selling and ensure successful payment payouts.
Communication
To send order updates, security alerts, and support responses.
4. Storage & Security
We use industry-standard encryption to protect your data during transit and at rest. Financial transactions are handled via **Flutterwave**, ensuring your card or mobile money details never touch our local servers directly.
5. Your Rights
You have the right to:
- Request a copy of the data we hold about you.
- Request correction of inaccurate data.
- Request the deletion of your account and associated personal information.